List of error codes for the Saunier Duval Genia Air 5 air-to-water heat pump
List of error codes for the Saunier Duval Genia Air 5 air-to-water heat pump
Download the manual for the Saunier Duval Genia Air 5 air-to-water heat pump
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The temperature difference between the flow and return of the heat pump circuit is too high (>15K). Non-blocking fault. |
23 |
There is a faulty reading
of the circuit temperature. Check the connections of the return and flow temperature sensors on the heat exchanger |
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| The electronic board is not working. | plate exchanger.
Check that the sensor’s position and operation are correct. Add thermal paste. Check the sensor’s resistance. |
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There is an incorrect water flow reading. |
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| The fan speed is too low (<300 rpm).
Blocking fault if it occurs more than 3 times in the last 10 startups. |
37 |
The fan speed is too low. |
Check the fan connections. Check the fuses on the main board. Replace the electronic board.
Check for obstructions in front of the fan grille. Replace the fan motor. |
| Temperature sensor fault.
Compressor suction temperature sensor fault. |
514 |
The sensor is faulty or poorly connected to the board. |
Check the sensor connection. Check the sensor position. Check the sensor’s resistance. |
| Compressor discharge temperature sensor fault. | 517 | ||
| Heat pump circuit return temperature sensor fault. |
519 |
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| Flow temperature sensor fault. | 520 | ||
| Evaporator/condenser sensor fault. | 526 | ||
| Plate exchanger sensor fault. | 528 | ||
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Poor flow in the heat pump circuit after pre-sweep of the heat pump circuit pump (D < 500 l/h). |
24 |
Heat pump circuit flow is too low. | Force the pump and check the flow. Adjust the flow. |
| Heat pump flow is too high. | Force the pump and check the flow. | ||
| Faulty circulator pump. | Check the circulator pump, its power supply, and the water flow when the circulator pump is off. | ||
| Lack of water. | Check the heat pump circuit (leaks) and the valve. | ||
| Heat pump filter missing or clogged. | Install a sludge filter. Clean the sludge filter. | ||
| Poor circuit degassing. | Activate the degassing function. | ||
| Faulty expansion tank. | Check the expansion tank pressure. Re-pressurize or replace it. | ||
| Heat pump circuit return temperature too high
(>42°C in heating mode and >34°C in cooling mode). |
26 |
Heat pump temperature too high. | Check:
– sensor connections. – sensor position and operation. |
| Faulty temperature reading. | |||
| Waiting after pre-sweep for a return temperature
(<42°C in heating mode and <34°C in cooling mode). |
39 |
Incorrect water flow reading. |
Force the pump and check the flow. |
| Heat pump air temperature out of range (between -7 and 25°C in heating mode, and between 18 and 48°C in cooling mode). |
32 |
The air temperature is too low or too high. | Check the outdoor temperature. Relocate the heat pump. |
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Faulty temperature reading. |
Check:
– sensor connections. – sensor position and operation. |
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