List of error codes for the Atlantic Dojo Mono and Multi-split wall-mounted R32 air-to-air heat pump

Download the manual for the Atlantic Dojo Mono and Multi-split R32 air-to-air heat pump

Before you start, here are the most common error codes

• Error code 10 : outdoor sensor fault.
• Error code 50 : domestic hot water (DHW) temperature sensor fault.
• Error code 60 : room sensor 1 fault.
• Error code 121 : CC1 outlet temperature not reached.
• Error code 370 : outdoor unit error.

If you can’t find a solution to your problem, you can go directly to the Atlantic manufacturer’s website to look up your error code.

For the following models:

• AS 007 DB.UI
• AS 009 DB.UI
• AS 012 DB.UI
• AS 018 DB.UI

Turn off the power before starting any repair work

Display on the indoor unit	Fault	Diagnosis
E1	Room temperature sensor failure	Sensor unplugged, broken, or incorrectly positioned Faulty circuit boards
E2	Heat exchanger sensor failure
E4	EEPROM error on the indoor unit’s PCB	Incorrect EEPROM data, faulty EEPROM, Indoor unit PCB failure
E14	Fan motor malfunction	Operation stopped due to a broken wire in the fan motor, Operation stopped due to broken fan motor wiring, Detection error caused by indoor unit circuit board failure