Cody the heat pump troubleshooting assistantERROR CODESHEAT PUMP
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List of error codes for the De Dietrich Alezio S V200 air-to-water heat pump

List of error codes for the indoor unit – De Dietrich Alezio S V200 

  • MIV-4S/E 4-8 V200
  • MIV-4S/E 11-16 V200
  • MIV-4S/H 4-8 V200
  • MIV-4S/H 11-16 V200

Download the manual for the De Dietrich Alezio S V220

 

Tab.85 List of temporary error codes

Code

error

Message Description
H00.17 DHW tank sensor opené The domestic hot water tank sensor is short-circuited or the reading is above range

Check the wiring between the control board and the sensor. Check that the sensor was installed correctly.

Check the sensor’s resistance value.

Replace the sensor if necessary.

H00.32 Text open The outdoor temperature sensor is missing or a temperature below range is being measured

Check the wiring between the control board and the sensor. Check that the sensor was installed correctly.

Check the sensor’s resistance value.

Replace the sensor if necessary.

H00.33 Textéoutdoor sensor shortedé The outdoor sensor is short-circuited or the measured temperature is above range

Check the wiring between the control board and the sensor. Check that the sensor was installed correctly.

Check the sensor’s resistance value.

Replace the sensor if necessary.

H00.47 Sensoréheat pump flow missing or temp<range The heat pump flow sensor is missing or a temperature below range is being measured

Check the wiring between the control board and the sensor. Check that the sensor was installed correctly.

Check the sensor’s resistance value.

Replace the sensor if necessary.

H00.48 FDéHP flow shortedé The heat pump flow sensor is short-circuited or a measured temperature > range

Check the wiring between the control board and the sensor. Check that the sensor was installed correctly.

Check the sensor’s resistance value.

Replace the sensor if necessary.

H00.49 FDéHP flow missing Heat pump flow temperature sensor expected but not detected

Check the wiring between the control board and the sensor. Check that the sensor was installed correctly.

Check the sensor’s resistance value.

Replace the sensor if necessary.

H00.51 HP return open The heat pump return sensor is missing or a temp below range

is being measured

H00.52 HP return shortedé The heat pump return sensor is shorted or a temperature above range is being measured

Check the wiring between the control board and the sensor. Check that the sensor was installed correctly.

Check the sensor’s resistance value.

Replace the sensor if necessary.

H00.57 DHW high sensor open The DHW tank’s high sensor is missing or a temperature below range is being measured

Check the wiring between the control board and the sensor. Check that the sensor was installed correctly.

Check the sensor’s resistance value.

Replace the sensor if necessary.

H00.58 DHW high sensor shortedé The DHW tank’s high sensor is short-circuited or the measured temperature > range

Check the wiring between the control board and the sensor. Check that the sensor was installed correctly.

Check the sensor’s resistance value.

Replace the sensor if necessary.

 

 

 

Code

error

Message Description
H02.00 Réinit. in progress Reset in progress
H02.02 Waiting for config no. Waiting for the configuration number to be entered

Waiting for configuration parameters to be entered

Configure CN1 / CN2 according to the capacity of the installed outdoor unit (CNF menu). Control board replaced: heat pump not configured

H02.03 Config error Configuration error

The configuration parameters entered are incorrect.

Configure CN1 / CN2 according to the capacity of the installed outdoor unit (CNF menu).

H02.04 Parameter errorè Parameter error

Restore the factory settings.

If the error is still present: replace the control board.

Unable to read parameters from the electronic board

Configure CN1 / CN2 according to the capacity of the installed outdoor unit (CNF menu).

Check that the settings are correct.

H02.05 CSU and CU mismatch The CSU is not compatible with the CU

Software change (software number or version parameter inconsistent with

what is stored in memory).

H02.07 Water pressure error Water pressure error active

Check the hydraulic pressure in the heating circuit.

Check the wiring between the control board and the pressure sensor.

Check the pressure sensor’s connection.

H02.09 Partial lockout Partial lockout of the unit detected

Input BL of the open central unit board terminal block

Check the contact on input BL. Check the wiring.

Check parameters AP001 and AP100.

H02.10 Complete lockout Complete lockout of the recognized appliance

Input BL of the open central unit board terminal block

Check the contact on input BL. Check the wiring.

Check parameters AP001 and AP100.

H02.23 Flow ErroréWater Water flow is below the allowed limit Flow problem

Insufficient flow: open a radiator valve. The circuit is clogged:

Check that the filters are not clogged and clean them if necessary. Clean and flush the system,

No circulation:

Check that the valves and thermostatic valves are open, Check that the circulator pump is working,

Check the wiring,

Check the pump’s power supply: if the pump is not working, replace it.

Too much air: fully bleed the indoor module and the system for optimal operation.

Incorrect wiring: check the electrical connections. Flow meter:

Check the electrical connections and the direction of the flow meter (arrow pointing right).

Replace the flow meter if necessary

H02.25 ACI error Titan Active System short-circuited or in an open circuit

Check the connecting cable.

Check that the anode is not short-circuited or broken.

 

 

Code

error

Message Description
H02.36 Funct device lost Functional device disconnected

No communication between the central unit board and the additional circuit board

Check the connection of the power cable between the electronic boards. Check the connection of the BUS cable between the electronic boards.

Perform a self-detection.

H02.37 Non-crit device lost Non-critical device disconnected

No communication between the central unit board and the additional circuit board

Check the connection of the power cable between the electronic boards. Check the connection of the BUS cable and the electronic boards.

Perform a self-detection.

H02.60 Not supportedé The zone does not support the selected function
H06.01 DéHP fault The heat pump is in fault mode

Fault in the heat pump’s outdoor unit

Check the wiring between the central unit board and the outdoor unit’s communication bus Check the connection of the communication cable between the central unit board and the interface board.

Check the connection of the power cable between the central unit board and the interface board.

Check the connection of the outdoor unit’s power cable.

 

11.2.2 Fault codes

If a fault code persists after several automatic restart attempts, the heat pump switches to fault mode.

The heat pump will only resume normal operation once the installer has resolved the cause of the fault.

Following: a manual reset, or the reset of a maintenance message.

List of fault codes

Code

déFault

Message Description
E00.00 Open flow temp sensor The flow temperature sensor is missing or a temperature below the

range is being measured

E00.01 Flow temp sensor short-circuited

or temp > range

The flow sensor is short-circuited or a temperature above the range is

being measured

 

Code

déFault

Message Description
E02.13 Lockout input Control unit lockout input from the appliance’s external environment

Input BL open.

Check the wiring.

Check the component connected to contact BL.

Check the component connected to contacts AP001 and AP100.

E02.24 Water flow error lockout Lockout, the water flow is below the allowed limit. Insufficient flow: open a radiator valve

The circuit is clogged:

Check that the filters are not blocked and clean them if necessary. Clean and flush the system.

No circulation:

Check that the valves and thermostatic valves are open. Check that the filters are not blocked.

Check that the circulator pump is working properly. Check the wiring.

Check the pump’s power supply: if the pump is not working, replace it.

Too much air

Fully bleed the indoor unit and the system for optimum operation.

Check that the automatic air vents are open (also check on the hydraulic module).

Fully bleed the indoor unit and the system for optimum operation.

Faulty wiring: check the electrical connections. Flow meter:

Check the electrical connections and the direction of the flow meter (arrow pointing right).

Replace the flow meter if needed.

Alert codes

An alert code corresponds to a temporary state of the heat pump following the detection of an anomaly. If an alert code persists after several automatic restart attempts, the system switches to fault mode.

List of alert codes

Error code Message Description
A02.06 Water Press Warning Water pressure warning active
A02.18 OBD Error Object dictionary error
A02.22 Low Flow Warning Warning that the water flow is too low
A02.55 Invalid Serial No. Missing or invalid serial number