Cody the heat pump troubleshooting assistantERROR CODESHEAT PUMP
EN

List of error codes for the Saunier Duval Genia Air 6-8-12-15 air-to-water heat pump

List of error codes for the Saunier Duval Genia Air 6-8-12-15 monobloc air-to-water heat pump

Download the Saunier Duval air-to-water heat pump manual 

Heat pump return temperature sensor fault (No. 15). 3 Check the RC temperature sensor. Check its electrical connection.
Pre-expansion temperature sensor fault (No. 18). 4 Check the RT temperature sensor. Check its electrical connection.
Remote outdoor air temperature sensor fault. 5 Check the RO temperature sensor. Check its electrical connection.
 

Loss of communication with the control unit.

 

6

Check the connection between the main circuit and the heat pump control unit.
 

Control unit room air temperature sensor fault.

 

7

 

Check the heat pump control unit’s temperature sensor.

Power pairing error between the unit’s electronic control board. 8 Incompatibility between the control circuit and the Inverter circuit.
 

(*) Water flow sensor fault (No. 10) or circulator pump fault (No. 11).

 

9

Check the circulator pump.

Check the glycol circuit flow. Check the degassing.

Check the flow sensor. Check the electrical connections.

Outdoor air temperature above the maximum value in heating mode (parameter 119). 10 Replace the board if necessary.
Air temperature above the maximum value in heating mode. 11 Check the outdoor temperature sensor.
Outdoor air temperature above the maximum value in cooling mode (parameter 123). 12 Check the outdoor temperature sensor.
 

Loss of compressor signal.

 

14

Check the electrical connections. Check the Inverter board.

Check the compressor’s overheat thermostat.

Heat pump flow temperature sensor fault (No. 14). 15 Check the DC temperature sensor. Check its electrical connection.
Outdoor air temperature sensor fault (No. 2). 17 Check the TO temperature sensor. Check its electrical connection.
 

Inverter G-Tr short-circuit protection.

 

18

Check the Inverter board connections. Check the fuse.

Check the compressor.

Compressor rotor position control error. 20 Check the Inverter board connections. Check the main power supply.
Inverter current sensor error. 21 Check the sensors.

Check the Inverter board connections.

Finned exchanger temperature sensor fault (No. 4) or compressor suction sensor fault (No. 6). 22 Check the sensors.

Check the Inverter board connections.

Compressor discharge temperature sensor fault (No. 23). 23 Check the TD sensor.

Check the Inverter board connections.

Outdoor fan fault. 24
Other outdoor unit errors. 26
Compressor locked. 27
Compressor discharge temperature error. 28
Compressor failure. 29
Low-pressure switch. 30
Pressure relief valve. 31